Tsebo is a leading provider of integrated facilities management solutions across Africa, offering services in catering, cleaning, security, energy management, and building maintenance. Operating in sectors such as healthcare, education, mining, and government institutions, Tsebo employs over 40,000 people dedicated to delivering quality service.
Job Opportunity: Receptionist 2024
Tsebo is looking for a professional and qualified individual to fill the permanent position of Receptionist. The ideal candidate will manage workplace operations, maintain high standards of customer service, and ensure compliance with company policies.
Responsibilities
- Ensure Tsebo and service suppliers provide the highest level of customer service by overseeing business operations.
- Investigate urgent issues, resolve them promptly, and report findings to the TFS Senior Receptionist Supervisor.
- Develop and monitor daily operations plans for the client’s facility.
- Create, manage, and execute daily/weekly cleaning programs to ensure facility availability.
- Proactively manage customer expectations for daily, weekly, and monthly facility activities.
- Enforce Access COVID guidelines to ensure the health and safety of clients, visitors, and guests.
- Conduct regular self-evaluations to align with TFS working standards and ethics.
Eligibility Criteria
Basic Qualifications:
- Grade 12 qualification.
- 2-3 years of experience in frontline hotel/customer service.
- Proficiency in computer literacy.
Personal Competencies:
- Proficient in MS Office Suite.
- Knowledge of equipment, materials, and suppliers used in facilities management.
- Experience as a Concierge is advantageous.
- Familiarity with hospitality industry standards.
- Fluent in English; additional languages are an advantage.
- Customer-oriented with a professional attitude.
- Outgoing personality with excellent communication skills.
- Strong organizational and time-management abilities.
- Focus on hospitality and customer satisfaction.
- High emotional intelligence to collaborate effectively with diverse colleagues.
Application Instructions
To apply for the Tsebo Receptionist position, follow these steps:
- Visit the Tsebo Website: Apply Here.
- Register on the Portal: Create an account on the application portal.
- Complete the Application Form: Fill out all required fields.
- Submit Before the Deadline: Applications close on 11 September 2024.
Tips for Success
- Tailor your application to the job’s specific requirements.
- Highlight relevant skills and experiences.
- Show enthusiasm and passion for the role and industry.
- Be ready to provide examples of past work and achievements.