Apply Now for the Tsebo Job Vacancy as a Call Centre Agent in 2024 and kick-start your professional journey! With a growing demand for customer service professionals, this is an exciting opportunity for recent graduates to gain valuable work experience and develop their skills.
About Tsebo:
Tsebo is a leading Facilities Management and Support Services company in South Africa, providing a range of services including cleaning, maintenance, and hospitality services to various industries. With a strong reputation for delivering exceptional service, Tsebo is committed to empowering its employees with the skills and knowledge needed to excel in their roles.
Job Details:
| Job Title | Call Centre Agent | |||
|---|---|---|---|---|
| Job Type | Full-time | |||
| Location | Cape Town, Johannesburg, or Pretoria | |||
| Job Description: | As a Call Centre Agent, you will be responsible for handling customer inquiries, resolving issues, and providing excellent service to clients. You will work closely with a team of customer service professionals to achieve outstanding results. | |||
| Requirements: | • Grade 12 qualification or equivalent | • Excellent communication and interpersonal skills | • Ability to work in a fast-paced environment | • Basic computer literacy and typing skills |
| What We Offer: | • Competitive salary | • Comprehensive training program | • Ongoing support and development | • Opportunity to work in a dynamic and growing company |
How to Apply:
- Check the eligibility criteria: Make sure you meet the minimum requirements for the Call Centre Agent position.
- Update your CV: Ensure your CV is up-to-date and highlights your relevant skills and experience.
- Complete the online application form: Submit your application form, including your CV and a cover letter, to the specified email address.
- Prepare for the assessment process: Be prepared to participate in a phone or video interview, as well as a written assessment, as part of the hiring process.
Tips for Success:
To increase your chances of success in the Call Centre Agent vacancy, remember the following tips:
- Be yourself: Be honest and authentic in your application and during the assessment process.
- Show enthusiasm and passion: Demonstrate your passion for customer service and your willingness to learn and grow with the company.
- Highlight your transferable skills: Emphasize any relevant skills you may have gained through previous work or volunteer experiences.
- Practice your communication skills: Prepare to communicate effectively and confidently during the assessment process.