Revenues Officer

Revenues Officer

Grade 3 – £23,194 – £29,438 

Consultation grade – subject to formal evaluation under the Pay Equity Review 

Woodcock Street 

Permanent 

Working 36.5 hours per week

The Revenues service is responsible for the collection of £951 million of business rates and council tax. We are looking for dynamic and enthusiastic Revenues Officers with experience of both the council tax and business rates arenas.  Ideally, although not essential with the experience of undertaking performance and quality assurance checks and producing management reports.      

Applicants will need to demonstrate experience and understanding of the regulations and processes related to council tax and business rates including liability, discounts, exemptions and valuation matters. 

You will be required to work both independently and as part of a team taking ownership of actions  to ensure the prompt, accurate and efficient billing, collection and enforcement of council tax and business rates, in accordance with legislation, City Council policies and procedures, and to meet required targets. This includes meeting citizens and ratepayers face to face, updating records, negotiation, dealing with complex cases, telephone calls and processes, offering advice and guidance to citizens and colleagues when required. 

You must upload a Supporting Statement via the attachments part of your application. This is required for shortlisting; you need to describe how your experience and skills fit the essential criteria for the role as specified in the Person Specification. If you do not attach your Supporting Statement, your application will not be considered. Please do not attach CVs as we do not accept them.

Closing date 5th November 2023 at 23.59  

Shortlisted candidates will be provided with further information”

For any informal enquires please contact: Sue Barlow Sue.j.barlow@birmingham.gov.uk

Ref: BCC1553

We welcome applications from people with caring responsibilities and flexible working options will be considered.

A Disclosure and Barring Service (DBS) check will be undertaken

Proof of Right to work in the UK will be required for all applicants in accordance with UK Home Office requirements, before any employment offer can be confirmed.

Non-UK applicants (excluding Ireland) would be required to hold a relevant Visa from the UK Visas and Immigration (UKVI) apply for a visa.

Job Description and Person Specification

TR0010BX Revenues Officer GR3 JD.docx

TR0010BX Revenues Officer GR3 PS.docx