Crisis Manager

We are seeking a highly skilled Crisis Manager to join our dynamic team. As a Crisis Manager, you will be responsible for managing and responding to crisis situations that may arise within the organization, ensuring minimal disruption to business operations and maintaining a positive reputation. The ideal candidate will have excellent communication and problem-solving skills, with the ability to think on their feet and make quick decisions in high-pressure situations.

In this role, you will be the primary point of contact for crisis management, working closely with senior management, stakeholders, and employees to develop and implement effective crisis management strategies. Your expertise will be crucial in maintaining the organization’s integrity and reputation during times of crisis.

Key Responsibilities:

The Crisis Manager will be responsible for:

• Developing and implementing crisis management plans and procedures to ensure minimal disruption to business operations.
• Responding to crisis situations, such as natural disasters, pandemics, or security breaches, in a timely and effective manner.
• Communicating with stakeholders, including employees, customers, investors, and the media, to maintain transparency and accuracy during crisis situations.
• Coordinating with cross-functional teams, including marketing, communications, and security, to develop and implement crisis management strategies.
• Conducting incident reviews and post-crisis assessments to identify areas for improvement and implement changes.
• Staying up-to-date with industry trends, best practices, and regulatory requirements to ensure compliance with crisis management standards.

Minimum Requirements:

The ideal candidate will possess:

• A Bachelor’s degree in a relevant field, such as business administration, communications, or public relations.
• A minimum of 5 years of experience in crisis management, public relations, or a related field.
• Proven experience in developing and implementing crisis management plans and procedures.
• Excellent communication and problem-solving skills, with the ability to think critically and make quick decisions in high-pressure situations.
• A strong understanding of crisis management principles, including crisis communications, risk assessment, and emergency response planning.
• A valid driver’s license and willingness to travel as required.

Key Skills and Attributes:

The ideal candidate will possess the following skills and attributes:

• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Ability to work effectively in a fast-paced environment with multiple priorities and deadlines.
• Strong organizational and time management skills, with the ability to prioritize tasks and manage multiple projects simultaneously.
• Ability to work independently and as part of a team.
• Strong attention to detail and ability to maintain confidentiality.

Working Environment and Conditions:

The Crisis Manager will work in a fast-paced and dynamic environment, with frequent deadlines and shifting priorities. The role requires a high level of flexibility and adaptability, with the ability to work effectively in various settings and situations. The ideal candidate will be comfortable working in a 24/7 environment, with the ability to respond to crisis situations at any time.

Duties:

The Crisis Manager will be responsible for:

• Developing and implementing crisis management plans and procedures.
• Responding to crisis situations, including natural disasters, pandemics, or security breaches.
• Communicating with stakeholders, including employees, customers, investors, and the media.
• Coordinating with cross-functional teams to develop and implement crisis management strategies.
• Conducting incident reviews and post-crisis assessments.
• Staying up-to-date with industry trends and best practices.

Benefits:

The Crisis Manager will enjoy a competitive salary and benefits package, including:

• A salary range of R600,000 – R800,000 per annum.
• A comprehensive benefits package, including medical aid, retirement savings, and life insurance.
• A generous leave policy, including annual leave, sick leave, and family leave.
• Opportunities for professional development and training.
• A dynamic and supportive work environment.