Chief Manager – Marketing and Communication at Kenya Revenue Authority (KRA)

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The Kenya Revenue Authority (KRA) was established by an Act of Parliament, Chapter 469 of the laws of Kenya , which became effective on 1st July 1995 . The Authority is charged with the responsibility of collecting revenue on behalf of the Government of Kenya. A Board of Directors, consisting of both public and private sector experts, makes policy decisio…

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Chief Manager – Marketing and Communication

Job Type Full Time
Qualification BA/BSc/HND , MBA/MSc/MA
Experience 3 – 7 years
Location Nairobi
Job Field Media / Advertising / Branding&nbsp

Purpose of the job
Coordination of media relations and communication, promotion of tax literacy, managing relations and stakeholder engagement, coordination of international co-operation, and implementation of customer-centric strategies in line with KRA corporate and communication strategy.
Key Responsibilities

Oversee corporate communication management in line with KRA corporate plan.
Develop and oversee the implementation of KRA’s corporate public relations and communications strategy.
Daily monitoring, evaluation and responses of all types of media activities to safeguard and mitigate KRAs reputational risks.
Oversee the execution of KRA Branding and signage of various KRA assets to promote KRA brand.
Development of communication tools, content and events management
Oversee management of KRA diplomatic protocol management processes; visas & work permits
Identification and management of strategic international linkages and networks for KRA to promote revenue administration best practice and enhance the Authority’s image globally.
Provide technical support and advise to the Authority’s key functions incorporating customer experience strategies into business processes.
Facilitate development and dissemination of tax education
Management of performance, audit, integrity, QMS and risk programmes 

Academic qualification

Bachelor’s degree in Marketing, Communications, Journalism, international relations, Public Relations or related field from a recognized University.
Post Graduate degree in a related field is an added advantage.

Professional Qualifications

Membership in a relevant professional body.

Work Experience:

Minimum of 7 years’ work experience in similar role with at least three (3) years of experience at managerial level

Key Competencies:

Good leadership and managerial skills
Attention to details and ability to work under minimum supervision
Ability to research and propose suitable solutions/products for business improvement.
Excellent interpersonal, conflict management, written and oral communication skills.

Method of Application

Registration:

Go to https://erecruitment.kra.go.ke/login and then click on the ‘Register’ button to start the application process.
After registration, you will receive an email enabling you to confirm your email address and complete your registration.

Log on:

After registration go to https://erecruitment.kra.go.ke/login
Key in your username and password then click on ‘Log in’ to access your account.
After successful log in, the system will open the ‘Applicant Cockpit’.

Candidate Profile (To create or update applicant detail):

On the ‘Applicant Cockpit’ page, go to the tab ‘Candidate Profile’.
Click on ‘My Profile’ to create and update your profile.
Follow the instructions to complete your profile.
The process will end by clicking the tab “Overview and Release”.
Ensure you click the check box on the page to complete the profile.

Application process:

To view the open job postings, click on the tab ‘Employment Opportunities’ on the ‘Applicant Cockpit’ page.
Under the heading ‘Job Search’ click the ‘Start’ button to view all available vacancies.
Click on the Job posting to display the details of the position.
To apply for the position, click ‘Apply’ button at the top of the page.
Follow the instructions to complete and submit your application.
Kindly note that all mandatory fields must be completed.
To complete the process of application, click the ‘Send Application Now’ button after reviewing and accepting the ‘Data Privacy Statement’.

In case of any challenges, please send your email query to isupporthr@kra.go.keInterested and qualified? Go to Kenya Revenue Authority (KRA) on www.kra.go.ke to apply

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