Business Process Analyst



  • Full Time
  • Potchefstroom, North West, South Africa

Gov Worker



We are seeking a highly skilled Business Process Analyst to join our team. In this role, you will be responsible for analyzing and improving business processes to increase efficiency, reduce costs, and enhance customer satisfaction. You will work closely with stakeholders to identify areas for improvement, develop solutions, and implement changes. This is an excellent opportunity to join a dynamic organization and make a real impact on our business.

Key Responsibilities

As a Business Process Analyst, your key responsibilities will include:

  • Analyzing business processes to identify areas for improvement and opportunities for cost reduction.
  • Developing and implementing process improvements, including designing and implementing new processes and procedures.
  • Collaborating with stakeholders to identify and prioritize process improvement initiatives.
  • Developing and maintaining process documentation and training materials.
  • Providing training and support to employees on new processes and procedures.
  • Monitoring and evaluating the effectiveness of process improvements and making recommendations for further enhancements.

Minimum Requirements

To be considered for this role, you will need:

  • A Bachelor’s degree in Business Administration, Operations Management, or a related field.
  • At least 2 years of experience in business process analysis or a similar role.
  • Strong analytical and problem-solving skills.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Proficiency in Microsoft Office, particularly Excel and Visio.

Key Skills and Attributes

The ideal candidate will possess the following skills and attributes:

  • Strong analytical and problem-solving skills.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Strong attention to detail and organizational skills.
  • Ability to prioritize tasks and manage multiple projects simultaneously.
  • A strong understanding of business processes and operations.
  • Ability to work in a fast-paced environment and adapt to changing priorities.

Working Environment and Conditions

You will work in a dynamic and fast-paced environment, focusing on delivering high-quality results. You will be part of a team of professionals passionate about achieving excellent outcomes and making a significant impact on our business.

Duties

As a Business Process Analyst, your duties will include:

  • Analyzing business processes to identify areas for improvement and opportunities for cost reduction.
  • Developing and implementing process improvements, including designing and implementing new processes and procedures.
  • Collaborating with stakeholders to identify and prioritize process improvement initiatives.
  • Developing and maintaining process documentation and training materials.
  • Providing training and support to employees on new processes and procedures.
  • Monitoring and evaluating the effectiveness of process improvements and making recommendations for further enhancements.

Benefits

We offer a competitive salary and benefits package, including:

  • A competitive salary.
  • Medical aid and retirement fund contributions.
  • 13th cheque and annual bonus.
  • Generous leave allowance.
  • Opportunities for professional development and growth.
  • A dynamic and supportive work environment.

Upload your CV/resume or any other relevant file. Max. file size: 499 MB.