Position Details:
- Position Title: UI Client Service Officer
- Salary: R255,450 per annum
- Locations and References:
- Ficksburg Labour Centre (3 Posts) – Ref No: HR 4/4/8/899
- Harrismith Labour Centre (2 Posts) – Ref No: HR 4/4/8/900
- Kroonstad Labour Centre (1 Post) – Ref No: HR 4/4/8/901
- Petrusburg Labour Centre (5 Posts) – Ref No: HR 4/4/8/902
- Phuthaditjhaba Labour Centre (1 Post) – Ref No: HR 4/4/8/903
- Zastron Labour Centre (4 Posts) – Ref No: HR 4/4/8/904
- Sasolburg Labour Centre (3 Posts) – Ref No: HR 4/4/8/905
Application Closing Date:
- Deadline: 06 September 2024 at 16:00 (walk-in) and 00:00 midnight (online)
Application Process:
- Submission: Applications quoting the relevant reference number must be submitted on the new Z83 form, obtainable from any Public Service Department or online at www.gov.za/documents.
- Email Applications: Ensure all attachments for online applications, including Z83 and CV, are in PDF and in one attachment. Use the correct job title and reference number in the email subject line, and send to the correct email address associated with the post (e.g., [email protected]).
- Physical Applications: Chief Director: Provincial Operations: Private Bag X 522, Bloemfontein, 9300 or hand-deliver to Laboria House, 43 Charlotte Maxeke Street, Bloemfontein.
Requirements:
- Education: Grade 12; no prior experience required.
- Knowledge: Familiarity with the Unemployment Insurance Act and Regulations, Unemployment Insurance Contributions Act, Public Financial Management Act (PFMA), Protection of Personal Information Act (POPIA), Treasury Regulations, Batho Pele Principles, Department of Labour and UIF Policies and Procedures.
- Skills: Interviewing, verbal and written communication, listening, computer literacy, conflict management, time management, customer relations, analytical skills, interpersonal skills, telephone etiquette, and on-the-job training.
Duties:
- Provide screening services.
- Process applications for UIF benefits.
- Register payment continuation forms.
- Provide general administrative support.
Enquiries:
- Ficksburg: Ms. M Mabuda-Raudzingana – Tel No: (051) 505 6276
- Harrismith: Ms. T Mvelase – Tel No: (058) 623 2977
- Kroonstad: Mr. S Malope – Tel No: (056) 215 1812
- Petrusburg: Mr. D Namane – Tel No: (053) 574 0932
- Phuthaditjhaba: Mr. A Kutuka – Tel No: (058) 713 0373
- Zastron: Mr. C Van Niekerk – Tel No: (051) 673 1471
- Sasolburg: Ms. M Lelope – Tel No: (016) 970 3200
Additional Information:
- Only shortlisted candidates will be contacted and required to submit certified copies of qualifications and other relevant documents before the interview.
- Late or incomplete applications will not be considered.
- Candidates will undergo a personnel suitability check including criminal, credit, and employment verification.
- Shortlisted candidates will also be subjected to a technical competency assessment and a generic managerial competency evaluation as mandated by DPSA.
- The Department of Labour reserves the right not to make an appointment and encourages applications from suitable qualified persons in line with its Employment Equity Plan.
- For Senior Management Services (SMS) posts, completion of the SMS Pre-entry Programme (Nyukela) is mandatory. Details and registration are available at the NSG website.
The Department is committed to equity, and decisions will be informed by the Employment Equity Plan to promote race, gender, and disability representation.